Customer Service Advisor

  • Location
    Windermere, Cumbria
  • Salary
  • Category
    Hospitality, Tourism & Travel - Hospitality, Tourism & Travel
  • Job type
  • Industry
    Hospitality, Tourism and Travel
  • External Reference

This a fantastic opportunity for an individual to join a growing a reputable business in the heart of the stunning Lake District.

My Client is looking for a passionate, dedicated Customer Service candidate to join a growing, friendly, and welcoming team in there Windermere office.

The successful candidate will be working closely with the Property Manager in person, and required to follow up on leads and progress them through to contract signed, using a variety of sales techniques, negotiation and answering any questions or pricing queries they may have.

You will also be responsible for greeting visitors in a professional and friendly manor dealing and acting on queries to a high standard.

Essential Skills:

* Good numeracy and data interpretation skills
* Excellent communication skills (written and verbal)
* Proven negotiator in difficult situations
* A high performer and a proven sales achiever
* Good standard of written work with accuracy and attention to detail
* IT literacy of the following: Windows, Word and Excel
* Confident and able to use initiative

* Excellent Customer Service skills


£22,000 per annum

Working Hours:

The working hours for this position will be 37.5 hours per week to be worked Monday to Friday 09:00 to 17:30.

Hybrid Working:

Hybrid working is available with this position with a mix of office and remote working available pending a discussion at interview


1. Private medical insurance

2. Death in service

3. Worldwide Travel insurance

4. Discounts with partner retailers

5. Birthday day off

6. Enhanced maternity and paternity pay

7. Staff discounts on holidays

8. Friends and Family discount on holidays

9. 33 days holiday including bank holidays

10. Profit Share scheme

11. Cycle to work scheme

What Adecco can do for you?

We are here to support you through your recruitment process and we offer the following services:

  • Review of your CV to make sure that your application stands out from the crowd

  • First stage interview will be conducted with our consultant using our new Adecco video platform

  • We can arrange interview preparation to support you so you can present yourself professionally and confidently

  • Send you tips on competency based interviewing

  • Help with client research to make sure you are making the right decision for your career

  • Help to negotiate Salary with the client to make sure you get what you deserve

  • We provide a candidate after service , our door is always open and we will check how your new role is going.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Sam Wates