Customer Service Agent

  • Location
    Glasgow, Glasgow City
  • Salary
    £ 9 - £ 9.5 / Hourly
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
    Temporary contract
  • Industry
    Sales and Retail
  • External Reference
    JN-102021-212836

Customer Service Agent



Location: Glasgow G2 8NH - office based full time 40 hours per week


Contract length: 12 weeks - possibility for extension



Job Summary



  • Inbound Telephony Calls and Online portal access on behalf of Customer Services

  • Taking calls from members within MSK* pathway and processing Triage

  • Asking for details and imputing within an online portal


*MSK = musculoskeletal and processing triage is to examine the person for the medical condition they have


Required Skills



  • IT knowledge

  • Customer Services communication skills

  • Working within a Team

  • Confident verbal and Typing skills

  • Previous experience preferred











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Paulina Nahaczewska