Customer Service And Administration

  • Location
    Preston, Lancashire
  • Salary
    £ 10.5 - £ 10.54 / Hourly
  • Job type
    Temporary contract
  • Industry
    Admin and Secretarial
  • External Reference
  • Category
    Office and Secretarial - Administrator

My Client is one of the most exciting, forward-thinking brands in financial services, looking for support in various departments of the business including case management, lending, underwriting support and compliance to join there expanding team at a fantastic setting in the Fulwood area.

Excellent pay rates and perks to the role

This is a temporary to permanent position offering real opportunity to progress within the business.

Brief overview of the role as follows

  • To provide an exceptional service to our customers in all aspects of their dealings with our client.

  • To provide an inbound and outbound telephone support line to intermediaries and the end consumer.

  • To sanity check all documents within the case files of communication from intermediaries and consumers, including but not limited to email, letters and faxes.

  • Questioning any changes or errors with the case Files to your line Manager

  • Always adhering to the Key Facts outlined within the financial Industry Code of Conduct.

  • To deal with all aspects of post-completion mortgage administration in line with agreed service levels, policy and criteria for both consumers and intermediaries.

  • No previous experience needed as full training will be given.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Caroline Hereford