Customer Service Assistant

  • Location
    Newbury, Berkshire
  • Category
    Office and Secretarial - Office and Secretarial
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    JN-112019-104845

Adecco have a fantastic opportunity to join a successful company based in central Newbury. Our client is looking for a Customer Service Assistant to join their team on a permanent basis. The role is working Monday - Friday, 8:30am - 4:30pm and is offering a salary up to £24,000.


Duties include:



  • Process orders accurately and timely

  • Communicate with customers via email

  • Log and resolve queries and complaints via email

  • Keeping details and accurate records of all correspondence with customers

  • Update and maintain key customer information

  • Assisting with the preparation of daily, weekly and monthly reports

  • Learn about products and keeping up to date with changes

  • Adhering to customer service procedures


Candidates will ideally have/be:



  • Minimum of 2 years Customer Service experience

  • Attention to detail

  • Highly developed problem-solving skills

  • Good team player and remains calm under pressure

  • Well organised and meets deadlines


Do you have experience in a similar role and all the relevant skills? If so apply today Adecco Newbury.

Please note: This position is based in Newbury, please only apply if you are willing and able to work in this location.

All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Lucinda Woodley