Customer Service Assistant

  • Location
    Newcastle Upon Tyne, Tyne And Wear
  • Salary
  • Job type
  • Industry
  • External Reference

Excellent Opportunity Available

Customer Service Assistant

Newcastle Upon Tyne

£8.72 per hour

Full Time

Adecco Newcastle are proud to represent our client in the search for a Customer Service Assistant/Receptionist.


To provide a responsive reception service, customer service being at the forefront of this at

all times. To be the first point of contact for tenants and prospective tenants in a large

student accommodation building. To provide a comprehensive administrative support to the

accommodation team

Key Accountabilities

� Deal with customer enquiries by social networks, email, telephone and in person.

� Cover the front desk during office hours.

� Provide appropriate advice to tenants and potential tenants regarding any queries they


� Undertake viewings with potential customers and be able to give them appropriate

information .

� Ensure the reception and management suite is clean and tidy at all times and adheres

to Health & Safety requirements.

� Receive and process payments.

� To monitor and chase rent arrears.

� Undertake inspections of the student flats and rooms to assess condition for recharges.

� To file and maintain customer data.

� Liaise with the maintenance function to ensure any issues are resolved promptly and are logged appropriately.

� To conduct any other reasonable duties at the request of the General Manager.

If you feel this is a position you can full-fill please apply.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Rachael Porter