Customer Service Assistant

  • Location
    Stonehouse, Gloucestershire
  • Salary
    £ 9.7 - £ 10 / Hourly
  • Job type
    Permanent
  • Industry
    Arts
  • External Reference
    JN-072021-197615
  • Category
    Sales & Retail - Customer Service Advisor

Customer Service Assistant:


Hours: Monday-Friday 09:00-17:00


Pay: £10.00 p/h


Location: Stonehouse


We are currently recruiting for a Customer Service Assistant to start ASAP for a well-established company.


You will have access to on site parking, clean staff facilities and work with a hardworking and friendly team.


The ideal candidate will have previous Customer Service or Administration experience, have a lovely telephone manner and can work well under pressure.


You will be handling telephone calls and efficiently place orders. Assist customers with access products and sign-post customers to other departments, products and services as and when required.


You will be completing order processing via electronic systems and via fax / email and liaising with other departments to ensure orders are processed, dispatched and accounted for.


This is a permanent position and they are looking for a candidate who is eager to develop themselves and progress in the future.


Responsibilities:



  • To efficiently answer the telephone and direct calls where necessary.

  • Process orders received electronically via email/fax

  • To input orders on to order processing system and process through to completion.

  • To ensure orders are dispatched on time and delivered satisfactorily.

  • To liaise with logistic colleagues regarding delivery & dispatch issues.

  • To monitor and process emails in the Customer Service In box and pass to relevant departments if necessary.


Hours: Monday-Friday 09:00-17:00


Pay: £10.00 p/h


Location: Stonehouse


If you are interested please apply or call 01242 579890!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Kaisha Knott