Customer Service - Banking - £7.83ph-TEMP to PERM

  • Location
    Northampton, Northamptonshire
  • Salary
  • Category
    IT - IT
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

Position: Inbound Customer Service - Banking Sector
Pay: £7.83ph
Location: Moulton Park, Northampton - Parking available
Hours of Work: 8am and 5pm
Duration: Temp - Perm

Are you looking for an opportunity in Northampton to utilise your excellent communication and clerical skills within an office based environment, for a reputable company?

As an Inbound Customer Service Agent, you will be responsible for handling customer queries and processing their data. An empathetic approach is key, with a significant focus on the quality and accuracy of delivery.

Key Duties

  • Receiving and handling customer queries

  • Escalate risks to Team Leader or Supervisor

  • Support general data entry and admin duties, such as MI collation and record creation

  • Abide by data protection regulations, flagging breaches or risks to Team Leader or Supervisor

If you are interested in the role and would like to know more, please give Ellie a call on 01604 637 474.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Laura Hughes