Customer Service ( Change of tenancy)

  • Location
    Northampton, Northamptonshire
  • Salary
  • Job type
  • Industry
    Community Services
  • External Reference
  • Category
    Sales & Retail - Customer Service Advisor

COT Customer Service Advisor

Can you strengthen our team and build strong customer relationships whilst delivering exceptional service?

Working as a Customer Service Advisor within the Change of Tenancy team you'll be the first point of communication on all queries relating to a tenancy change for our customers.

About the Role
You will process change of tenancy requests and queries, ensuring all information is captured accurately on our internal customer database. This is a phone-based role where you will be expected to communicate with customers and internal stakeholders, resolving issues in a timely manner while remaining compliant.

About You
Working on a fast-paced team with a busy workload you should be confident in taking phone calls from customers, prioritising your workload and being proactive to provide an exceptional service. Ideally you will have a background in customer service with strong admin and communication skills.

If you're ready to submit an application, click the 'Apply now' button.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Mica Elliot