Customer Service Coordinator

  • Location
    Chatham, Kent
  • Salary
  • Category
    Office and Secretarial - Sales Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

We are exclusively partnered with an award winning global organisation to recruit a Customer Coordinator to join a fast paced and friendly Customer Service team. This dynamic organisation are a leader in their field, with their success providing rapid and sustained expansion, they can offer future progression and development opportunities for anyone joining this organisation. This position is based within their UK headquarters in Medway with a starting salary of £22K.

This organisation offers a modern, bright, open plan office working environment with good facilities on site and free parking.


  • Starting salary of £22,000.00/annum

  • 25 days holiday

  • No weekends - Monday to Friday working days

  • Parking on site

  • Company Pension

  • Company Social Events

  • Annual salary reviews

Daily tasks will include:

  • Responding to incoming customer orders and monitoring inbox

  • Answering all queries and resolve issues as they arise

  • Update management system with any service issues or incidents reported

  • Process all orders on internal system and raise invoices

  • Raising transport requests

  • Provide informative product advice when required

  • Liaising with internal departments and supporting where required


  • Ability to multi-task and prioritise

  • Excellent customer service skills and clear verbal communication

  • Professional written communication ability

  • Accuracy and attention to detail

  • Ability to work under pressure and to deadlines

  • Possess team working mentality

  • Self motivation and ability to work autonomously

Interviews to be carried out next week, please upload your CV today to apply.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Rachel Baker