Customer Service Coordinator

  • Location
    Droitwich, Worcestershire
  • Salary
  • Category
    Sales & Retail - Customer Services
  • Job type
  • Industry
    Transport and Logistics
  • External Reference

Adecco Worcester are recruiting for a Customer Service Co-ordinator

Location: Outskirts of Droitwich ( own transport is required due to rural location)

Working Hours: Monday - Friday 08:30 - 17:00

We are looking to recruit a customer focused individual to join our clients busy Transport team. Working as part of a small team the role is responsible for ensuring that the right service is delivered to our customers each and every time.

This includes dealing with customers service requests by email and phone, scheduling of work , managing service delivery and rescheduling where required.

Your experience, ideally must include liaising with customers, managing and processing large volumes of customer information and accurately inputting this data into management information systems. A good working knowledge of our geographical area and strong skills in the use of computer software (Microsoft Excel, Word and Management Information systems) will help a lot. You will enjoy working as part of a team, thrive on hard work, perform well when things get tough and have a positive can-do attitude.

Key Skills:

  • Strong customer service

  • Experience of working within a small team

  • Confident with dealing with customers both over the phone and via email

  • Enjoy working within a varied role

  • Planning /transport and logistics (desirable)

Please apply today or contact Nick @ Adecco for more information

01905 732790

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nicholas Badger