Customer Service Coordinator

  • Location
    Halesowen, West Midlands
  • Salary
    £ 18000 - £ 25000 / Year
  • Category
    Construction & Property - Construction & Real Estate
  • Job type
    Permanent
  • Industry
    Construction and Property
  • External Reference
    JN-082019-83314

Excellent Opportunity Available
Customer Service Care Coordinator
£18,000 - £25,000


Fixed Term Contract (12 months)
Halesowen



Are you a Customer Service candidate that is looking for the next step in your career? We have an exciting opportunity for you with a fast-growing company within the Halesowen area that is looking for you!



Duties Include but are not limited to:



  • Updating a company data base

  • Handling inbound calls

  • Supporting site manager off site

  • Offering excellent customer service

  • Working as part of a team or on own

  • Liaising with customers

  • Booking planned maintenance call outs to customers

  • Talking to engineers & customers on a daily basis

  • Outbound calling

  • Handling emails

  • Resolve any outstanding issues with customers

  • Contacting suppliers

  • Organising customer events

  • Building relationships with customers over the telephone



Skills/Experience Required:



  • Excellent customer service skills

  • Good telephone communication skills

  • Self motivated

  • Excellent data entry skills

  • Good team player



In return you will benefit from:



  • On site parking

  • Salary of £18,000-£25,000

  • 25 days holiday + bank holiday

  • Private medical cover

  • Share save scheme

  • Flexible benefits



The above role is based on a permanent full time basis (Fixed Term Contract) with an ASAP start available. Hours of work are Monday - Friday 8:30am - 5:00pm.

Adecco UK are an equal opportunities employer and an Employment Agency

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Jazz Dhaliwal