Customer Service Coordinator

  • Location
    Halesowen, West Midlands
  • Salary
    £ 18000 - £ 25000 / Year
  • Category
    Construction & Property - Construction & Real Estate
  • Job type
  • Industry
    Construction and Property
  • External Reference

Excellent Opportunity Available
Customer Service Care Coordinator
£18,000 - £25,000

Fixed Term Contract (12 months)

Are you a Customer Service candidate that is looking for the next step in your career? We have an exciting opportunity for you with a fast-growing company within the Halesowen area that is looking for you!

Duties Include but are not limited to:

  • Updating a company data base

  • Handling inbound calls

  • Supporting site manager off site

  • Offering excellent customer service

  • Working as part of a team or on own

  • Liaising with customers

  • Booking planned maintenance call outs to customers

  • Talking to engineers & customers on a daily basis

  • Outbound calling

  • Handling emails

  • Resolve any outstanding issues with customers

  • Contacting suppliers

  • Organising customer events

  • Building relationships with customers over the telephone

Skills/Experience Required:

  • Excellent customer service skills

  • Good telephone communication skills

  • Self motivated

  • Excellent data entry skills

  • Good team player

In return you will benefit from:

  • On site parking

  • Salary of £18,000-£25,000

  • 25 days holiday + bank holiday

  • Private medical cover

  • Share save scheme

  • Flexible benefits

The above role is based on a permanent full time basis (Fixed Term Contract) with an ASAP start available. Hours of work are Monday - Friday 8:30am - 5:00pm.

Adecco UK are an equal opportunities employer and an Employment Agency

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Jazz Dhaliwal