Customer Service Coordinator

  • Location
    Sudbury, Suffolk
  • Salary
    £ 19000 - £ 20000 / Year
  • Category
    Sales & Retail - Customer Service Advisor
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Customer Service Coordinator - £19,000- £20,000

A fantastic company specialising in manufacturing based in Sudbury are looking for a Customer Service Coordinator. This is an exciting time to join this expanding team of four and grow the business.

You will be working within an open plan office which is socially distanced.

  • You play a vital part with the team booking in engineers and action daily work logs.

  • RAMS

  • Liaise with customers and update in a timely manner.

  • Daily updates with the warehouse team

  • Work on contracts for retail.

  • Update spreadsheets and system

  • Giving detailed quotes over the phone and email.

  • Other office administrative duties

This position would suit an individual who is confident, has a strong personality who is able to be firm with engineers.

Skills requires:

  • Microsoft MS packages

  • Excellent and clear communication

  • Ability to build rapport

  • Be firm but fair

Monday to Friday 8:30-5pm

Free parking on site


Social events once covid restrictions ease

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Tanita House