Customer Service Executive

  • Location
    Reading, Berkshire
  • Salary
    £ 22000 - £ 24000 / Year
  • Job type
    Permanent
  • Industry
    Call Centre and Customer Service
  • External Reference
    JN-052022-250825
  • Category
    Industrial & Manufacturing and Production - Cleaning

My large client based in the Maidenhead are looking for a Customer Service Executive.You will need a vechile to drive to this area.


GREAT COMPANY AND BENEIFTS!


- Pension scheme - you contribute 5% of pay
- Life assurance cover as a member of our pension scheme (twice your annual salary from day one)
- Discretionary bonus based on performance
- Option to buy additional holiday and join cycle to work scheme (after a qualifying period)


paying up to £24k


Monday - Friday - 9am-5pm


The role includes-


The Clinical Customer Support Executive role
You can expect to gain an in-depth knowledge of the legislation and guidelines that are relevant to clinical waste collections and disposal.



  • Day to day, you will support exiting and new clinical contracts, resolving any queries and reviewing the performance of key accounts.

  • Update customers on any changes in service and ensure good communication with all internal and external customers.

  • Provide reports to customers and ensure that the IT system used for managing the clinical service is accurately set up and maintained.

  • Manage phone and email enquiries, ensuring that sufficient information is obtained to resolve issues and support new business opportunities.

  • Accurate invoicing monitoring - a priority.

  • Ordering stocks and supplies.


Apply now for an ASAP start!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Jade Padain