Customer Service Executive

  • Location
    Reading, Berkshire
  • Salary
    £ 22000 - £ 24000 / Year
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Industrial & Manufacturing and Production - Cleaning

My large client based in the Maidenhead are looking for a Customer Service Executive.You will need a vechile to drive to this area.


- Pension scheme - you contribute 5% of pay
- Life assurance cover as a member of our pension scheme (twice your annual salary from day one)
- Discretionary bonus based on performance
- Option to buy additional holiday and join cycle to work scheme (after a qualifying period)

paying up to £24k

Monday - Friday - 9am-5pm

The role includes-

The Clinical Customer Support Executive role
You can expect to gain an in-depth knowledge of the legislation and guidelines that are relevant to clinical waste collections and disposal.

  • Day to day, you will support exiting and new clinical contracts, resolving any queries and reviewing the performance of key accounts.

  • Update customers on any changes in service and ensure good communication with all internal and external customers.

  • Provide reports to customers and ensure that the IT system used for managing the clinical service is accurately set up and maintained.

  • Manage phone and email enquiries, ensuring that sufficient information is obtained to resolve issues and support new business opportunities.

  • Accurate invoicing monitoring - a priority.

  • Ordering stocks and supplies.

Apply now for an ASAP start!

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To speak to a recruitment expert please contact Jade Padain