Customer Service Executive

  • Location
    Sevenoaks, Kent
  • Salary
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Sales & Retail - Customer Services

Position: Customer Service Executive

Hours: 37.5 hours a week

Salary: £21k plus bonus

Location: Sevenoaks,TN13

Do you have a passion for travel? Are you looking for an exciting opportunity to grow with a business? Then this might be the role for you!

After an initial 3 week training period, this role offers flexible working including hybrid/remote options.

Duties include but are not limited to;

  • To ensure all incoming calls are answered promptly and dealt with to the best of ability.

  • Respond to and follow up any sales or customer care enquiries received.

  • To accurately complete bookings and amendments following instructions and using correct codes, prices and taking care to update new client database.

  • Maximise up-sale opportunities by ensuring that clients are offered all upgrades and extras on every booking.

  • Assisting clients with all further customer care activities.

  • Attend any relevant training/educational visits provided by the company to develop knowledge and skills.

  • Ensure clients are sent any relevant holiday documentation upon booking and explaining online check in and Manage my Booking.

Apply Now!!

Please note, only shortlisted candidates will be contacted.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Jodie Luke