Customer Service - Finance

  • Location
    Wrexham, Wrexham
  • Salary
    £20,000.00/Year
  • Category
    Banking & Financial Services - Credit Control
  • Job type
    Permanent
  • Industry
    Office and Secretarial
  • External Reference
    JN-112018-34869

Adecco Chester are currently recruiting on behalf of a fantastic company based on Wrexham Industrial Estate for a Customer Service Executive to join their finance team.


Reporting to the Customer Service Manager as part of the Customer Service Team, you will be expected to:


* Handle incoming calls with confidence, dealing with issues raised by customers as well as taking messages or forwarding on to the relevant departments.


* Making outgoing calls to ensure that we are communicating correctly with customers in regards to anything to do with their account. (No sales calls)


* Dealing with emails, making sure that we respond in a timely manner.


* Ensure an open line of communication with our Operational staff and liaise with them on a daily basis, communicating any problems or extra tasks to complete. Help with any issues the driver is experiencing at specific sites.


* Booking and checking prices for the companies customers.


* Be able to build relationships with other departments as they will be liaising on a daily basis.


* Taking calls from Brokers, dealing with any issues for their customers.



£20,000 per annum


Monday to Friday 8.30am - 5pm


A really great opportunity with a successful, growing company!


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Megan Reynolds