Customer Service - Finance

  • Location
    Wrexham, Wrexham
  • Salary
  • Category
    Banking & Financial Services - Credit Control
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Adecco Chester are currently recruiting on behalf of a fantastic company based on Wrexham Industrial Estate for a Customer Service Executive to join their finance team.

Reporting to the Customer Service Manager as part of the Customer Service Team, you will be expected to:

* Handle incoming calls with confidence, dealing with issues raised by customers as well as taking messages or forwarding on to the relevant departments.

* Making outgoing calls to ensure that we are communicating correctly with customers in regards to anything to do with their account. (No sales calls)

* Dealing with emails, making sure that we respond in a timely manner.

* Ensure an open line of communication with our Operational staff and liaise with them on a daily basis, communicating any problems or extra tasks to complete. Help with any issues the driver is experiencing at specific sites.

* Booking and checking prices for the companies customers.

* Be able to build relationships with other departments as they will be liaising on a daily basis.

* Taking calls from Brokers, dealing with any issues for their customers.

£20,000 per annum

Monday to Friday 8.30am - 5pm

A really great opportunity with a successful, growing company!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Megan Reynolds