Customer Service- Inbound Calls

  • Location
    Chester, Cheshire
  • Salary
    £17,000.00/Year
  • Category
    Sales & Retail - Call Centre
  • Job type
    Permanent
  • Industry
    Sales and Retail
  • External Reference
    JN-082018-21256

The role involves ensuring that every call maximises income per booking, that the quality of the call exceeds customer


Essential Experience


= Background in sales within a call centre environment


= Skills in negotiating


= Excellent communication skills


= Proven track record in meeting/exceeding targets


= Ability to recognise improvement areas and share these


= IT literate



Desirable Experience


= Previous experience in the travel industry



Perks of this role include:


33 days' holiday (including bank holidays)


= An additional day off during the week of your Birthday


= Annual bonus scheme


= Staff pension


= Private Medical


= Death in Service payment


= Subsidised park and ride passes


= Enhanced Maternity and Paternity pay


= Long service awards - cash payments and increases in holiday allowances


= Staff discount on cottage holidays


= Free worldwide travel insurance (including family members)


= Wellness extras, including free annual flu jabs, reflexology sessions and free fruit supplied in the office

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Lauren King