Customer Service & Luggage Assistants, Kings Cross

  • Location
    London, Greater London
  • Salary
    £9.65/Hour
  • Category
    Hospitality, Tourism & Travel - Hospitality, Tourism & Travel
  • Job type
    Contractor
  • Industry
    Hospitality, Tourism and Travel
  • External Reference
    JN-072019-79706

Customer Service & Luggage Assistants Required URGENTLY


Ongoing Temporary Role - must be available to start ASAP


£9.65ph - weekly pay


MUST BE FLEXIBLE TO WORK VARIOUS SHIFTS DURING THE WEEK INCLUDING WEEKENDS


MUST be available to take part in a Drugs and Alcohol


Based at Kings Cross Station, North London



The Role:



  • To meet and exceed customers needs and expectations on all areas of the station.

  • Be Proactive in interfacing with customers.

  • Undertake full ticket checking and issuing responsibilities, you will be interacting with customers, in designated areas of the station

  • To assist passengers with carrying luggage on and off of the trains

  • Full information provision to customers on timetable related matters.

  • Be proactive throughout, identifying customer needs for information and additional help and meet those needs.

  • Check reliability of equipment.

  • Correct or report defects, as appropriate.



Experience and Knowledge:




  • Interpersonal skills

  • Previous Customer Service experience

  • Interest in the travel industry

  • Excellent communication skills

  • Hard working

  • Ability to use own initiative



Hours of work:


Early starts and late finishes may be required


On a rotating shift basis - you MUST be available to work weekends and be flexible


Approx 35-40 Hours a week


Please apply online with your CV if you have solid customer service experience and feel that you would be the perfect candidate for this role.


Please can you call me on 02032148240 if you are interested in this role

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Molly Brown