Customer Service

  • Location
    Maidenhead, Berkshire
  • Salary
    £ 23000 - £ 28000 / Year
  • Job type
    Permanent
  • Industry
    Manufacturing and Production
  • External Reference
    JN-032022-240365
  • Category
    Industrial & Manufacturing and Production - Industrial & Manufacturing

Our client is seeking an experienced customer service advisor to join their growing team.



Company Benefits:



-Bonus scheme available


-On-site parking and close to Furze


-Monday to Friday 8.30am-5pm with 1 hour for lunch



Duties:


� Order process on ERP system for UK shipments.


� Assist in quotations and following up on the quotes provided.


� Coordinate delivery times by liaising with the customer and the warehouse.


� Process inquiries by phone and email regarding order, pricing, shipping, payment terms and product specifications.


� Maintain and improve good relations with external and internal customers.


� Maintain and improve an efficient working environment.


� Solve problems by liaising with the customer, suppliers and other inter company staff including working closely with production control, engineering, marketing and manufacturing.


� Support the Sales and Marketing team in achieving sales and profit targets


� Monitor sales trends and correlating performance against monthly sales goals.


� Assist in providing cover for the warehouse when necessary.



A great friendly team! Apply now for an ASAP start!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Jade Padain