Customer Service - Night Shift

  • Location
    Corby, Northamptonshire
  • Salary
  • Category
    Sales & Retail - Call Centre
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

e are looking for Night Shift Customer Service Advisers to work in a call centre environment. These are permanent roles to start 4th February 2020 or 3rd March 2020

Our client is looking to recruit several enthusiastic Customer Service Advisers to join their expanding team. You will be dealing with a variety of calls, previous customer service experience is required this would ideally be telephone based but could be from a face to face customer service role.

  • Working 37.5 hours per week.

  • Sunday night through to Thursday night - 7.5 hours per shift between the hours of 10pm and 8am so would need to be able to work from the hours of 10pm to 8am - your shifts could be 10pm to 6am, 11pm to 7am or 12 midnight to 8am

  • Salary - £21600

  • Location - Corby

Duties will include:

  • Handling incoming calls.

  • Booking engineer service visits.

  • Identifying and ordering spare parts.

  • Assisting with trouble shooting.

  • Providing pre purchase advice.

  • Cross selling warranties.

The successful candidate will be customer focused, have soft selling skills, a structured approach to hitting goals and deadlines, excellent telephone communication skills and the ability to work under pressure.

A good degree of computer literacy is a must alongside previous customer services experience.

In return you will receive a competitive basic salary and a great range of benefits including:

  • Bonus scheme

  • Enhanced holiday entitlement

  • Contributory pension scheme

  • Access to a reward website with discounts on retailers, holidays etc

  • Training and development opportunities

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Jacky James