Customer Service

  • Location
    Preston, Lancashire
  • Salary
  • Category
    Office and Secretarial - Office and Secretarial
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

  • To provide an exceptional service to our customers in all aspects of their dealings with our client.

  • To provide an inbound and outbound telephone support line to intermediaries and the end consumer.

  • To deal with all forms of communication from intermediaries and consumers, including but not limited to email, letters and faxes.

  • To help intermediaries with technical enquiries, from product criteria to KFI creation and case updates as necessary.

  • To deal with all aspects of post-completion mortgage administration in line with agreed service levels, policy and criteria for both consumers and intermediaries.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Jade Coulton