Customer Service

  • Location
    Sheffield, South Yorkshire
  • Salary
    £9.84/Hourly
  • Category
    Energy - Energy
  • Job type
    Contractor
  • Industry
    Engineering, Aerospace and Automotive
  • External Reference
    JN-102021-211379

Role: Customer Service


Contract: Minimum of 12 weeks


Salary: £9.84Ph


Hours: Monday to Friday 9am to 5pm



What are the benefits from working for Adecco & the client?



  • A competitive salary, leave entitlement and pension scheme

  • Career development opportunities

  • A full induction and ongoing quality training

  • Flexible working hours

  • Managed workloads with regular supportive and reflective supervision

  • Candidate of the month incentives for £'s

  • Perks at work - discount vouchers and collect points to spend!

  • Support programmes with a 24/7 helpline

  • Eye care vouchers

  • Competitive pension scheme



Our client is a market leading UK manufacturer and distributor


Reporting to a Team Leader, an exciting opportunity has arisen for a Customer Service Advisor to join the team on a temporary basis. There is a requirement for the successful candidate to have a flexible approach to working hours to meet the seasonal demands of our customer base. It is anticipated there will be a requirement to work every other Saturday morning.



The role of the customer service advisor will be to:



  • Answer inbound telephone calls from customers regarding ordering of products.

  • Identify potential sales opportunities from inbound calls, to either up-sell,increase volume of the order or cross-sell and sell other related products to customers

  • Deliver quality service whilst maintaining performance against expected targets.

  • Make outbound calls to existing and lapsed customers to promote offers and gain sales in line with promotional offers and campaigns where required.



Additional pay:



  • Bonus scheme


Benefits:



  • Employee discount

  • On-site parking


Schedule:



  • 8 hour shift

  • Monday to Friday


Work remotely:



  • No

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Danielle Robson