Customer Service Specialist

  • Location
    Enfield, Greater London
  • Salary
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Sales & Retail - Customer Service Executive

Customer Service Specialist (12 Month MAT Cover)
*£26,000+ per annum
*Monday- Friday (37.5 hours per week)
*Enfield, London
*Hybrid working offered
*Largest/market leading company globally!!!

Adecco Harlow are extremely proud to be working in partnership with a highly successful, corporate and market leading business based in Enfield. Our client is currently searching for their next Customer Service Specialist, who will work alongside their team of proactive and passionate professionals.
1 ) Responding to high volumes of emails from various customers.
2) Ensuring all orders and queries are actioned and responded to in a professional and timely manner.
3) Keeping in close contact with the customers from the start of the order management lifestyle until the end.
4) Maximising customer satisfaction throughout the process.
5) Building and maintaining good working relationships.
6) Supporting the Customer Service Manager when onboarding new customers to provide a superior and smooth service.

This individual must have great attention to detail and feel comfortable to work within a fast-paced environment. Whilst, also being able to work independently and demonstrate exceptional communication skills via telephone and email. In return, you will receive amazing career progression opportunities within a highly regarded company and the chance to develop and grow professionally. Plus a lot of competitive benefits that the business offer such as pension scheme, Life Assurance, company funded cash plan, Employee Assistance Programme.

If this is a role of interest, please do not hesitate to contact the Adecco Harlow office before it's too late!!!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lowena Hall