Customer Service Specialist

  • Location
    Newbury, Berkshire
  • Salary
    £ 22000 - £ 24000 / Year
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Procurement & Supply Chain - Customer Service

Adecco has a fantastic opportunity to join a successful company based in central Newbury. Our client is looking for a Customer Service Specialist to join their team on a permanent basis. The role is working Monday - Friday, 8:30 am - 4:30 pm, and is offering a salary up to £24,000.

The ideal candidate will have a minimum of 2 years of Customer Service experience along with attention to detail and highly developed problem-solving skills

Duties include:

  • Process orders accurately and timely

  • Communicate with customers via email

  • Log and resolve queries and complaints via email

  • Keeping details and accurate records of all correspondence with customers

  • Update and maintain key customer information

  • Assisting with the preparation of daily, weekly and monthly reports

  • Learn about products and keep up to date with changes

  • Adhering to customer service procedures

Do you have experience in a similar role and all the relevant skills? If so, apply today Adecco Newbury.

Please note: This position is based in Newbury, please only apply if you are willing and able to work in this location.

All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Katie Brown