Customer Service Specialist

  • Location
    Stoke-On-Trent, Staffordshire
  • Salary
  • Category
    Office and Secretarial - Data Entry
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

We are currently recruiting for Customer Service Specialists to join a fantastic company in the ST1 area.

Your primary responsibility will be to deliver the best customer service and to strengthen the already awesome customer service team who put customers at the heart of everything they do!

Duties include:

* Answering any customer queries

* Being able to identify any problems quickly and resolve them

* Delivering key success measures;

- Response times

- Quality and compliance

- Right first time resolution

The successful candidate will receive £21700 per annum and you will have access to fantastic optional benefits such as Cycle2work, dining cards, holiday trading and discounts and savings on 1000's of retailers.

The company operates 7 days a week therefore candidates must be able to work any 5 shifts out of 7 which may include some weekend working. This is a full time, permanent position.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Georgia Birks