Customer Service Station Assistant

  • Location
    Reading, Berkshire
  • Salary
    £10.00/Hourly
  • Job type
    Permanent
  • Industry
    Call Centre and Customer Service
  • External Reference
    EXETERPOSS
  • Category
    Sales & Retail - Customer Service Advisor

Pay rate: £10 per hour
Shifts: Various - This role will be occasional shifts when requested by the client. The role is best suited for someone who is retired, looking for a second job or students.

Role: We have Gateline and customer servoice roles available in Reading train station


We have customer service opportunities at Reading station. As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at the Stations. Helping the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care!


You will be involved in....



  • Manning the station gatelines

  • Supporting customers needing assistance

  • Ensuring the safety of the station environment

  • Providing a friendly and personable service





What are we looking for?


We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.


You will need to:



  • Have a professional, but fun approach to your work.

  • Be passionate about providing amazing customer service.

  • Love working as part of a team, but able to work independently too.

  • Have first class interpersonal skills.

  • Love the buzz of a busy environment, be able to keep your cool under pressure.

  • Be safety conscious - able to spot and anticipate risk.


Please note a zero-alcohol tolerance is to be adhered to working on the railway and candidates cannot turn up under the influence of alcohol.

INDKU17











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Vicki Girling