Customer Service

  • Location
    Swindon, Wiltshire
  • Salary
  • Category
    Hospitality, Tourism & Travel - Travel & Tourism Services
  • Job type
  • Industry
    Hospitality, Tourism and Travel
  • External Reference

Customer Assistant

We have an exciting opportunity to join our stations team!

Adecco UK are currently seeking committed and Safety conscious staff to work at Swindon Station!

Our Station Assistants, will provide a First-class service to our customers whilst ensuring their safety at all times.

Location: Swindon Station

Duration: Temporary

Pay rate: £10.30 per hour - WEEKLY PAY

Shift Patterns: Various

Role Description:

As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station.


  • Presence post-match/events

  • Supporting and working as directed by the Supervisor.

  • Directing passengers to queues

  • Directing passengers to buses

  • Controlling/observing customer numbers on to the platform.

  • Assisting passengers with queries regarding next train and calling patterns.

What are we looking for?

We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.

You will need to:

  • Have a professional, but fun approach to your work.

  • Be passionate about providing amazing customer service.

  • Love working as part of a team, but able to work independently too.

  • Have first class interpersonal skills.

  • Love the buzz of a busy environment, be able to keep your cool under pressure.

  • Be safety conscious - able to spot and anticipate risk.

What do we offer?

This project could enable us to offer more positions within the rail industry following on from this project, full training and competitive pay rates.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

To speak to a recruitment expert please contact Paige Anne Woods