Customer service team leader

  • Location
    Coventry, West Midlands
  • Salary
    £ 23000 - £ 250000 / Year
  • Job type
    Permanent
  • Industry
    Insurance
  • External Reference
    JN-072022-268249
  • Category
    Banking & Financial Services - Insurance & Actuarial

Exciting opportunity to join a successful UK insurance company in their Customer service team.



Permanent position


Monday to Friday


23,000- 25,000


Hybrid working available


Excellent employer with lots of employee benefits.



Main duties of the role:



  • To manage the customer service team to achieve Kpis and Target

  • Manage customer service team to provide excellent customer service

  • Manage team performance, via PDRs, holidays and sickness.

  • Report back to higher management on team activity



If you have excellent customer service experience and have experience managing a busy customer service team then get in touch with Charlotte on 0121 354 2749 or email me on

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Charl Ryan