Customer Service Tester

  • Location
    Aberfeldy, Perth And Kinross
  • Job type
    Permanent
  • Industry
    Call Centre and Customer Service
  • External Reference
    09062022
  • Category
    Sales & Retail - Customer Contact

CUSTOMER SERVICE TESTERS - PART TIME



An amazing opportunity is open for the right candidate to enhance their customer service experience working with a major retail store. Students are also welcome to apply.



Location: Perth, PH1


Duration: 6 months (extension potential depending on client)



Work Pattern:


Hours: Part Time (approx. 24hrs per week)


9-4.30 Saturday with 30 min break


10 to 4pm Sunday


4pm till 8pm Thursday evening


10:30 to 4pm Friday



Pay: Competitive



Summary



  • Recruiting shoppers from the stores and inviting them to take part in blind tastings

  • Preparing the food for the tasting. Ensure that safe and legal protocols are adhered to at all times.

  • Working within a team of people either in store or in mobile locations to conduct untrained customer panels on various products.

  • Includes recruiting customers, using questionnaires and asking questions face to face to gather responses on the performance of various products

  • Working methodically to follow methods & routines & using the correct tools to handle, prepare & cook both raw & cooked products for presentation to customers

  • Working to achieve team targets & deliver department workload by contributing equally

  • Recording & presenting data accurately on databases & spreadsheets

  • Attending planned training days & achieving the required pass score to ensure skills & knowledge are maintained



We're looking for people with.



  • Friendly, engaging and happy to talk to people and welcome them in store

  • Able to hold conversation and suggest products, take notes and feedback

  • Excellent customer approach,

  • Previous experience in a customer engagement environment is beneficial

  • IT skills an advantage (for tracking info and results)



We are The Adecco Group, a leading outsourcing agency. Our Mission: 'Making the future work for everyone'. We want to be the top of mind and top of heart choice for all of our customers.












Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy










To speak to a recruitment expert please contact Feisal Salemahamed