Customer Services/ Administrator PART TIME

  • Location
    Hounslow, Greater London
  • Salary
  • Job type
  • Industry
    Call Centre and Customer Service
  • External Reference
  • Category
    Office and Secretarial - Administrator

Job title: Customer services/Administrator PART TIME

Location: Chiswick

Salary: £25k (pro rata)

Hours: Mon-Fri 9-1

Adecco are proud to be working with a leading supplier of environment and chemical compliance solutions. They are currently searching for an enthusiastic individual to join their upbeat team. They are a very well established company and have a lot to offer. We seek individuals with administration experience as well as telephone customer services experience. This role is split over the 5 days as it is a job share, hours cannot be negotiated. If you have a busy lifestyle, are studying , or currently have a p/time role already then this could be perfect for you.


  • Chase suppliers that are late in returning confirmations and documents until task is completed

  • Track the completion of the pick-up request by checking the confirmations and documents returned by suppliers

  • Manage and reconcile monthly data entered into flex and other formats(internal spreadsheets)

  • Receive pick-up request/enquiries from collection points and suppliers by email, phone and online

  • Ensure all internal reporting is accurate and completed by required deadlines (inc. accruals)

  • Prepare expected evidence tonnages in line with collected tonnages/requested evidence notes from suppliers

  • Support the compliance manager to complete KPI's, measure performance regularly, and provide data analysis

  • Check at the end of each day, week and month that the status of the pick-up requests and confirmation/documentation return


  • Excellent communication, verbal and written

  • Organised methodical and self-motivated

  • Knowledge of logistics and recycling services, local authorities knowledge is desired, but not essential

  • Result orientated, ability to propose simple and pragmatic solutions

  • Ability to build long term relationships


  • Pension

  • Bonus up to 5% of your salary

  • Private medical insurance

This role must be filled within 2 weeks so apply now.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Naomi Ferron-Glover