Customer Services Analyst

  • Location
    Chichester, West Sussex
  • Salary
    £ 18000 - £ 21000 / Year
  • Category
    Office and Secretarial - Administrator
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Are you interested in a career as an Analyst?

We are currently recruiting for a Customer Services Analyst position for our successful client based within the Chichester area. If you are of graduate calibre, with strong administrative and analytical skills, this could be the role for you.

You will be responsible for the administrative processes on behalf of our client's customers, whilst assisting with analytical tasks. The successful candidate will need to be highly analytical and process driven, you will need to be numerate & meticulous with strong Excel skills.

Key responsibilities:

Reporting using BI tool

Communication with internal and external parties

Dealing with Customer specific requests

Complete custom reporting and processes

Assist with monthly allocation reports

Process Invoices

Reconcile billing figures from previous months

Compile Settlement information

Report on operational outcomes

Provide periodical customer reporting

Maintain clarity and high level of data available on internal system

You will need to ensure all work is accurate and produced in a timely manner, respond in a timely manner to requests from your line manager including tasks outside your job description as required.

By registering with Adecco you will benefit from the support of a dedicated and experienced Recruitment Consultant, have access to variety interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond! We are fully compliant with GDPR and your details will not be forwarded to any external companies without your express permission.

Please note: This position is based in Chichester, West Sussex, please only apply if you are willing and able to work in this location and have the required skills. All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time-frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines. Adecco is an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Please apply with your CV to: Joanna Hoare