Customer Services Coordinator

  • Location
    Stockport, Manchester
  • Salary
    £ 20000 - £ 22000 / Year
  • Category
    HR, Sales and Management - Account Management
  • Job type
    Permanent
  • Industry
    Engineering, Aerospace and Automotive
  • External Reference
    JN-082021-202702

Globally sucessful company in Stockport looking for a Customer Services Coordinator to join their friendly team, the ideal candidate will have proven customer services experience and be a driver with own car.


Salary £20,000 - £22,000 dependant on experience



Customer Services Coordinator


Role



Responsible for maintaining and building relationships with clients and customers for the Subcontract process.



Key Responsibilities



  • First point of contact for all customer enquiries and concerns, resolving issues

  • Contact suppliers to arrange outsourcing when required

  • Present and discuss the Trescal brand to existing and potential customers in a way that shows the quality, and understanding of customer requirements

  • Managing work load and effectively prioritising to meet customer deadlines

  • Provide and submit reports for management team

  • Communicate with departments to ensure that all customer expectations are met

  • Participate as a key team player by supporting other departments when required



Skills/Abilities Required



  • Proven customer services experience

  • Excellent communicator on all levels

  • IT skills and knowledge of Office Suite

  • Managing customers expectations

  • Self motivated and works well in a team and off own initiative

  • Excellent multi-tasker who can manage their time to meet deadlines

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Lauren Davies