Customer service/Store Operative

  • Location
    Kettering, Northamptonshire
  • Salary
  • Job type
  • Industry
    Admin and Secretarial
  • External Reference
  • Category
    Industrial & Manufacturing and Production - Industrial & Manufacturing

we are currently recruiting for a customer service stores operative to join a busy growing team

This is a key role with prime responsibility to effectively manage assigned tasks to contribute to the achievement of agreed customer service level commitments.

What the role involves:

�Assist in identification of store users' requirements and, where possible, issue these from stock

�Maintain concise and current stock records by accurately updating systems and, where required, written records with issue and receipt information

�Perform and record any required stock checks promptly and accurately

�Liaise with team members and management with regards customers' comments, stock availability and overdue/outstanding orders and, where appropriate, provide feedback to store users

�Contribute to site operational efficiency by identifying potential improvements to clients/customer processes

�You are responsible for your health and safety and have a duty of care for others around you within your working environment.

�Establish, maintain and develop effective working relationships, both with store users and the team

Careers experience:

  • Minimum of 1 year's work experience in a commercial, distribution or industrial environment.

  • Knowledge of Microsoft Excel and Word.

  • Experience of fully integrated system based sales order processing and stock management systems is desirable but not essential, as full training will be provided.

  • Knowledge of Industrial Consumables / MRO market and products and their applications

  • Communication and inter-personal skills.

  • Knowledge of Stock Management principles and systems.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Kirsty Campbell