Customer Supply Chain Executive

  • Location
    London, Greater London
  • Salary
  • Category
    Procurement & Supply Chain - Procurement & Supply Chain
  • Job type
  • Industry
    Procurement and Supply Chain
  • External Reference

Do you have previous Customer Supply Chain experience? Have you previously worked within the FMCG industry? Are you an advanced user of Excel?

If yes then this role may be for you, our client is looking for an experienced Sales Coordinator to join their team on a 3 month contract starting immediately until the end of December.

Duties of the role will include:

  • Manage the order to delivery cycle for your key customers ensuring orders are processed right first time with maximum service and any issues are resolved to ensure customers receive a perfect delivery. Responsibility for any communication to customers during this process and query management post delivery, route causing to prevent repeat issues.

  • Manage the relationship with key internal & external stakeholders to drive best in class customer service & collaboration, internally & with the customers. Attend & lead key meetings.

  • Support key projects to work on with your accounts to improve the service we deliver but also support opportunities to develop our relationship with these customers further.

  • Ad hoc analysis on key KPI metrics for example ; stock in trade, weeks of cover, On shelf/online availability & Service Level. In addition, they will be involved in analysis for brand renovations, preparation for potential new store openings and supporting CSC manager with key reporting.

  • Ensuring end to end process for returns is executed in a timely and efficient manner. Work with commercial to recommend to customer returns when required.

  • Be part of and actively contribute to a highly motivated team; able to work both independently and as part of the team on both short and long term goals.

Successful candidate will be required to be an advanced user of Excel, able to undertake pivot tables and v-look up etc. Have ideally worked within the FMCG industry and have outstanding customer service skills.

This position will be working 3 days in the office and 2 days from home, hours are Mondays to Fridays 9am until 5pm

Hourly pay rate - £16.48

For more information, please apply and I can contact you directly.

Many thanks Dana Adecco Recruitment

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Dana Selleck