Customer Supply Chain Executive

  • Location
    Sutton-In-Ashfield, Nottinghamshire
  • Category
    Office and Secretarial - Administrative Assistant
  • Job type
  • Industry
    Office and Secretarial
  • External Reference

Customer Supply Chain Executive - Nottingham - 37.5 hours per week

The Customer Care Executive will be responsible for the day-to-day management of the customer order process. You will support the delivery of key KPI's, participate in process improvements, be part of a highly motivated workforce and manage the execution of supply against demand for their individual customer base.

  • Manage customer orders, ensuring in line with agreed customer order schedule

  • Maximise service rate protection, enhancing visibility to help the right decisions be made

  • Use new and existing tools to drive improvements and remove waste in order process

  • Play an integral part in the coordination of information between Commercial, Sales and the DC

  • Follow up and resolve customer queries

  • Play an active role in key projects

Essential Skills

  • Every single day, you spot opportunities and want to learn how to shake things up

  • A Data Wizard. You have the ability to root cause issues, empowering you to take responsibility and contribute your own ideas

  • L'Or�al is for pioneers. So, you'll embrace challenges and change

  • Only human. You'll make mistakes sometimes, but you have no fear of failure because you're smart enough to learn from mistakes

  • You can analyse data and turn it into information to solve complex problems.

  • You crave success and we'll support you all the way. That way, we all win

  • Whoever you're talking to, you treat everyone the same

  • One of the gang. Even if you're Superman or Wonder Woman, you recognize that teams are the real heroes. And so, do we

  • Self-motivated, pro-active and able to work on own initiative

  • To new ways of doing things. To other people's (sometimes crazy) ideas

  • You're real. And you're true to yourself. We cherish and celebrate diversity, so you'll feel right at home whoever you are

  • Excellent communication skills with customers and stakeholders

  • A proven track record of working within a Customer Service environment, with the ability to manipulate numerical information quickly and efficiently

  • A drive to be part of a successful and collaborative team, with an ability to work autonomously

  • Ability to prioritise and work efficiently

  • High levels of accuracy and attention to detail

Potential Next Steps following this role: L'Or�al is focused on you and in developing your strengths, so you can be an even bigger talent. You will be supported throughout your career by your colleagues, line manager and the HR team with regular reviews and clear expectations and objectives. If you meet these objectives, you can expect your career to progress to other roles either within the Distribution centre or within the wider business.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Sabrina Kawol