Customer Support Administrator

  • Location
    Bewdley, Worcestershire
  • Salary
    £ 18000 - £ 19000 / Year
  • Category
    Office and Secretarial - Administration Manager
  • Job type
    Contractor
  • Industry
    Office and Secretarial
  • External Reference
    JN-102019-100538

Receptionist and Office Administrator
An exciting opportunity to join one of the leading growth companies in the Worcestershire area. The company specialises in the design, engineering and manufacture of high quality automotive parts. All operations are run from a single site in Worcester. * £18,000pa


* Permanent position


* Full-time


* 25 days holiday plus statutory


* On-site parking


* Pension


* Group Life Scheme


* Regular staff socials


* Located in Blackpole, Worcester.


THE ROLE:


* Responsible for the uploading of customer schedule requirements


* Act as the contact between the customer and the company


* Liaise with the other departments to communicate customer requirements


* Organisation of delivery notes for shipment of customer parts


* Organising transport and logistics for customer deliveries


* Monitoring and recording pricing changes


* Input data, upload documentation and manage use of information using a variety of software packages.


* Undertake a wide range of administrative tasks and duties using keyboard, office and I.T skills.


* Answer telephone calls in a professional manner.


* Greet visitors in an efficient, welcoming and friendly manner ensuring that health and safety is observed at all times.


* Support the department with preparations for guests arriving on site i.e. prepare the boardroom, arrange refreshments.


* Complete small errand tasks


* Provide support to the finance team when required.


* Supporting the Directors on other tasks


ESSENTIAL CRITERIA:


* Strong Microsoft Excel skills are essential


* Previous experience working within an office setting


* Experience of finance software or similar packages i.e. sage, SAP


* Must be motivated and have the ability to work without continual direction.


* Ability to communicate effectively with people at all levels


* Ability to work flexibly against changing priorities and demands


* High attention to detail with a keen sense of priority whilst ensuring presentation of data is accurate


* Full Driving licence


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Jennifer Howard