Customer Support Agent

  • Location
    Middlewich, Cheshire
  • Salary
    £22,000.00/Year
  • Category
    Office and Secretarial - Sales Administrator
  • Job type
    Permanent
  • Industry
    Sales and Retail
  • External Reference
    JN-062021-186597

On behalf of my established client in Middlewich an exciting opportunity has arisen for an experienced and driven individual to join their Customer Support team.


Duties include:



  • Ensuring customers receive the best possible service at all times

  • Providing a timely and efficient response to incoming communication, demonstrating professionalism and confidence in your resolution

  • Utilise and integrate all available systems to provide excellent customer service aiming to exceed customer expectations

  • Communicate with internal and internal stakeholders as all levels, building and maintaining strong relationships

  • Answering and distributing telephone calls


Skills:



  • Previous experience in an inbound customer service environment where you have been used to handing a variety of queries

  • Excellent attention to detail with the ability to work quickly and accurately to meet deadlines

  • Good English and IT skills are essential

  • Experience of Office 365 and Dynamics advantageous

  • You must have the ability to work in a busy and fast paced environment


In return you can expect to receive a competitive salary and benefits package, full training and support and the opportunity for career progression.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Sarah Andreou