• Location
    Croydon, Surrey
  • Salary
    £ 15.86 - £ 19.52 / Hour
  • Category
    Public Sector - Public Sector Administration
  • Job type
  • Industry
    Public Sector
  • External Reference

Information Monitoring & Data Support Officer (data analyst)

Local Authority within Croydon

3 month TEMP ROLE

FULL TIME 36hr Week

£15.86 PAYE/ £19.52 UMBRELLA

The role is that of a data/business analyst within Croydon's Troubled Families data team drawing out, cleaning and collating information to create a whole view of a family and evidencing the impact of council intervention through positive outcomes.

The role includes:

  • Extracting and analysing both qualitative and quantitative data from range of council case management systems including: Early Help, Social Care, Youth Offending, Employment Support, Welfare and Housing, and Education

  • Designing solutions to barriers around gathering data for the programme. Using software including Excel and Business Objects to improve the efficiency of existing systems and creatively solve any problems.

  • Linking with internal auditors to quality assure cases against the programme specifications.

  • Creating performance reports on the progress of the programme in Croydon to feed back to management and front line services.

  • Liaising with partner services to present and explain the programme's data requirements, clarifying any questions.

  • Linking with the Ministry of Housing Communities and Local Government (MHCLG) to update on performance, changes to the delivery of the programme as well as wider service transformation.

  • Communicating with Children's services leadership team regularly around performance, best practice from other authorities, upcoming deadlines and future developments to the programme made by the MCHLG

Essential experience/knowledge:

  • Providing analysis of performance including trend analysis and projections

  • Management information systems and their general functionality within a social care or similar function


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Please apply with your CV to: Callum Graham