Data Casework Assistant

  • Location
    London, Greater London
  • Salary
  • Category
    IT - IT
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

  1. To provide key support to the administration of the procedures under the Children and Families Act 2014 for the Education, Health and Care (EHC) Needs Assessment of children and Adolescents with special educational needs.

  1. Contributes to ensuring that service documents are kept up to date and are accessible to all staff

  1. Creates and updates children's records on Capita/Mosaic and ensures that data is accurately inputted.

  1. Specifically, to assist with the migration of cases between data management systems in the department (from Mosaic to Capita). This involves creating records/involvements on Capita and ensuring all details and documents are correct and up to date. Then cross checking cases on the EHC needs assessment spreadsheet with Capita, ensuring all the assessment data is correct on the system.

  1. Undertakes other duties, commensurate with the grade and title of the post, as required by the Senior Case Manager and/or Deputy/Head of SNAS.

  1. Ensures that the line manager is made aware and kept fully informed of any concerns in relation to safeguarding and/or child protection

  1. Generally, promotes the services of the department by assisting the public in person or by telephone in a helpful and courteous manner.

  1. Carries out all duties in accordance with the Equal Opportunities policy with respect to the staff and public, actively promoting equality and seeking to prevent and overcome disadvantage and discrimination.

Generic Duties and Responsibilities

  • To contribute to the continuous improvement of the services of the Boroughs of Wandsworth and Richmond.

  • To comply with relevant Codes of Practice, including the Code of Conduct and policies concerning data protection and health and safety.

  • To adhere to security controls and requirements as mandated by the SSA's policies, procedures and local risk assessments to maintain confidentiality, integrity, availability and legal compliance of information and systems

  • To promote equality, diversity, and inclusion, maintaining an awareness of the equality and diversity protocol/policy and working to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected.

  • To understand both Councils' duties and responsibilities for safeguarding children, adolescents and adults as they apply to the role within the council.

  • The Shared Staffing Arrangement will keep its structures under continual review and as a result the post holder should expect to carry out any other reasonable duties within the overall function, commensurate with the level of the post.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Callum Graham