Data Entry Administrator

  • Location
    Chesterfield, Derbyshire
  • Salary
    £ 8.21 - £ 8.72 / Hourly
  • Job type
    Contractor
  • Industry
    Public Sector
  • External Reference
    JN-102019-96622

Duties will include;



  • Provide accurate, valid and complete information by using the right methods/tools

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Go the extra mile to engage customers

  • Resolve customer complaints via phone, email, mail or social media

  • Use telephones to reach out to customers and verify account information

  • Advise on company information

  • Place or cancel orders

  • Answer questions about warranties or terms of sale

  • Utilise computer technology to handle high call volumes

  • Work with customer service manager to ensure proper customer service is being delivered

  • Compile reports on overall customer satisfaction

  • Read from scripts


Hours are 7am-3pm or 3pm - 11pm Monday - Friday.


Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: Bethany Hancock