Deeds Administrator

New
  • Location
    London, Greater London
  • Salary
    £11.30/Hour
  • Category
    Legal - Legal
  • Job type
    Temporary
  • Industry
    Legal
  • External Reference
    JN-022020-119703

Adecco are recruiting for a fantastic customer-focussed legal administration role for our large corporate client.



Are you looking for a role that:



  • Requires a keen eye for detail?

  • Needs initiative where confidence is key?

  • Has the potential for key experience in the legal field?


Do you have the following:



  • Real Estate experience (property deeds related would be ideal)

  • Basic legal knowledge/awareness

  • Administrator experience

  • MS Word proficiency


This could be the opportunity for you!


Shift pattern: between 08:00 - 18:00; Mon - Fri


Reporting to the Deeds Team Manager, you will be providing a deeds management service to the Real Estate Partners and Associates. The role will involve deeds scheduling; the creation, updating and management of extranet sites; and requesting and updating deeds packets. The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work.


Responsibilities


Customer Service



  • To demonstrate pride and professionalism in all aspects of customer service

  • To develop excellent working relationships with clients, demonstrating strong communication skills

  • To consistently exceed client expectations by providing outstanding customer service

  • To relate accurate information to users on the progression of their work

  • To seek feedback on client satisfaction

  • To build relationships with clients and manage their perceptions and expectations


Operational efficiency



  • Scheduling deeds and updating deeds packets as requested by clients

  • Checking incoming deeds against schedules prepared by counterparty's solicitors

  • Ensuring the tracking of deeds packets as they travel around th site

  • Assisting Partners and Associates with the creation, updating and maintenance of extranet sites

  • Requesting and returning deeds to/from storage

  • Creation of new deeds packets and entry of records onto the records management system

  • Undertaking project work as directed by the Partner or Associate or the Deeds Team Manager

  • Use of various records management systems and software packages

  • Active management and manipulation of deadlines to ensure a high level of service delivery and offering alternative solutions when necessary

  • Assistance with reporting tasks to support the Deeds Management Team Leader

  • Any reasonable ad hoc duties as required by management


Continuous improvement



  • To comply with the Client Account Procedures Manual (CAPM), SLA's and H&S regulations

  • Capture and relay to the relevant teams all action points arising from customer feedback and team meetings ensuring continuous improvement to customer standards

  • Drive Best Practice standards within the Deeds Management Team


People management and development



  • Ensure effective two-way communication with the team and clients

  • Work together with the management team to help maintain a productive working atmosphere, which promotes teamwork and commitment to daily production

  • Support Xerox culture by living the values and leading by example

  • To assist in the training and development of operative staff in appropriate work methods


Planning and organisation



  • Record time accurately in relevant systems

  • Prioritise work appropriately and in line with agreed deadlines

  • Maintain a tidy work area and implement a clean as you go policy


Health & Safety



  • To be aware of and maintain safe working practices related to H&S and COSSH regulations 1988 and Manual Handling policies


Skills & Knowledge:



  • Proficiency with Excel, Word and Document and Records Management Systems

  • Basic understanding of Real Estate practice and the legal industry

  • Fast and accurate typing skills

  • Display meticulous attention to detail

  • Have the ability to communicate at all levels

  • Competent to work independently or as part of a team


Personal Standards



  • To Abide by the corporate values in the workplace

  • To be outwardly professional toward all clients

  • To always treat colleagues with courtesy and respect

  • To adhere to the uniform guidelines.

  • To be punctual and have excellent attendance levels











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: lynsey wilding