Delivery Manager

  • Location
    City Of London, Greater London
  • Salary
    £ 550 - £ 600 / Daily
  • Job type
  • Industry
  • External Reference
  • Category
    IT - IT

Senior Delivery Manager required to work with a Government department. This is an initial 6-month contract, paying £600 a day, inside IR35, hybrid working (up to 1 day a week in either the Westminster or Canary Wharf office).

Senior Delivery Managers are responsible for working with suppliers and across Digital and Technology to remove obstacles and blockers that stand in the way of delivery. They challenge approaches inside and outside of the team and are working with and facilitating a focus on the outcome.

They will have a deep understanding of agile, waterfall and lean practices and make judgements on the use of appropriate tools and techniques for their environment. They proactively manage dependencies, identify and manage priorities, overcome obstacles and get the best value against constraints. Delivery Managers may manage risks, budgets and people.

You will be responsible for building and fostering relationships with service and product owners including our diverse customer base and helping enable the right digital and technology solutions to meet their business needs. You may be supporting several initiatives for multiple customers at a single time.

Senior Delivery Managers will have a proven track record of IT delivery, including:

  • Contract Renewals.

  • O365 Platform updates.

  • Onboarding new Apps, Products and Services.

  • Hardware Refresh Projects.

Main Responsibilities:

  • Agile and Lean Practices - Able to identify and compare the best processes or delivery methods to use. Can adapt and reflect, is resilient and can see outside of the process. Able to use a blended approach depending on the context. Able to measure and evaluate outcomes. Able to help teams to manage and visualise outcomes.

  • Communicating between the technical and non-technical - Able to listen to the needs of the technical and business stakeholders and interpret between them. Able to manage stakeholders' expectations and be flexible, is capable of proactive and reactive communication. Facilitates difficult discussions within the team or with diverse senior stakeholders.

  • Maintaining delivery momentum - Able to facilitate the delivery flow, managing the pace and tempo. Able to actively address internal and external risks, issues and dependencies including where ownership exists outside the team.

  • Making the process work - Able to identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. Able to add value and can coach the organisation to inspect and adapt processes. Guides teams through the implementation of a new process.

  • Planning - Understands the environment and can prioritise the most important or highest value tasks. Able to use data to inform planning. Able to manage complex internal and external dependencies. Able to provide delivery confidence. Able to remove blockers or impediments that affect the plan and is able to develop a plan for difficult situations. Ensures teams plan appropriately for their own capacity.

  • Team dynamics and collaboration - Able to bring people together to form a motivated team. Able to empower delivery teams. Able to help create the right environment for a team to work in. Recognises and deals with issues. Able to facilitate the best team makeup depending on the situation.

  • Working across Digital and Technology to provide valued experience in delivery methods.

  • Alignment to service and product owners, having a full understanding of the service offering and route to delivery

  • Working closely with Demand Managers for the implementation of solutions identified during requirements gathering and solution design.

  • Working closely with suppliers to assess and implement solutions.

Essential Skills:

  • You will have the ability to visualise, articulate and solve complex problems and to make disciplined decisions based on available information. Such skills include the ability to apply logical thinking; gathering and analysing information using comprehensive tools and techniques; the use of data to formulate both short term day-to-day and longer-term strategic plans and the ability to identify and analyse options and assess feasibility and operational impact.

  • You will take ownership of problems and show initiative in aligning the necessary resources to bring about a successful outcome for the business.

  • You will be able to understand user needs, based upon evidence. You'll be able to engage in meaningful interactions and relationships to translate user stories and propose design approaches or services to meet these needs.

  • You'll identify and explore opportunities for service and business improvement, be curious and have a desire to challenge in order to continually improve both digital and technology solutions but also the way that people across the company work.

Please apply should you meet the above criteria.

To speak to a recruitment expert please contact Bradley Andrews