Delivery Specialist

  • Location
    Clevedon, Somerset
  • Salary
  • Category
    Transport & Logistics - Road Transport
  • Job type
  • Industry
    Transport and Logistics
  • External Reference

Delivery Specialist

Location Portbury

Salary - £25,500

Job Summary Our mission is to transform the way people buy used cars and make buying a car no different to buying any other product online today.

We want to make buying a car no different to buying any other product online. But we still want it to feel special, so we put the customer first in everything we do.

What you'll be doing

  • Delivering vehicles to customers at a scheduled time, guided by our optimal route planning software. Always making sure the transporter is properly loaded and secured in line with legislation and our high standards

  • Providing extraordinary customer service including liaising with the centralised Customer Service team, other depots and colleagues to give customers the best possible experience,alongside dealing positively and effectively with customer questions and queries

  • Completing accurate quality assurance checks on all vehicles to maintain high standards, using our Driver App/iPad to process information, ensuring any damage is noted before and after loading

  • Completing all necessary transfer, verification and identification checks with customers

  • As a business we're "customer obsessed", our deliveries are seven days a week, including early starts and late finishes. Shift patterns reflect these requirements, but we'll always ensure appropriate rest and down-time

What you need

  • Great communication skills with prior experience of successfully operating in a customer facing environment. You enjoy meeting and interacting with lots of new people every day

  • Physical ability to load and unload, frequently enter and exit vehicles

  • Good decision making and problem-solving ability, able to think on your feet with a can-do attitude and flexible approach

  • In terms of driving qualifications, we'll need you to have a valid LGV Cat C driving licence, with no more than six minor penalty points and no disqualifications in last 10 years.

  • A confident driver, you'll also know about transport legislation and tachographs and be able to load and unload cars.

The Benefits

  • Support from our brilliant on boarding and training programmes including customer service, quality assurance and fully funded driver CPC training as and when required.

  • We offer a competitive, guaranteed wage with a range of benefits including 25 days holiday, health care, pension, perks, training and development and promotional opportunities.

  • All colleagues are eligible for participation in the company's share issue scheme.

  • You'll be out on the road meeting new people every day and get to work with a supportive and enthusiastic team in an energising culture.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Rebecca Bourne