Deskside Support Analyst

  • Location
    Twickenham, Greater London
  • Salary
    £ 22 - £ 24 / Hour
  • Category
    IT - Desktop Applications
  • Job type
  • Industry
    IT and Telecoms
  • External Reference

JOB TITLE: Deskside Support Analyst
LOCATION: Twickenham, London
PAY RATE: £22 - £24 per hour Umbrella
DURATION: 3 months
IR35 STATUS: Inside

We are looking for a Deskside Support Analyst to join the team on an initial 3 month temporary basis. The role is full time 36 hours per week Monday - Friday.

Candidates must have experience in the following areas:

* Experience working with an IT service management tool such as LANDesk.
* Excellent technical knowledge with strong IT troubleshooting skills.
* Strong knowledge of PC and laptop technology, both hardware and software.
* Previous experience supporting Office 365 in a Windows 10 environment.
* Previous experience supporting Windows 7 and Windows 8.1 operating systems.
* Knowledge of supporting thin client devices and users.
* Excellent knowledge and a proven track record with supporting mobile devices such as mobile phones and iPads.
* Working knowledge of IT peripherals such as printers and scanners.
* Working knowledge of the various types of PC connectivity.
* Experience supporting mobile workers and home workers using a Virtual Private Network.
* Experience in administering user and computer accounts in Active Directory and SCCM.
* Experience of Asset Management using Support Desk asset management, or a similar system.
* Experience of building large numbers of laptops to various specification over the network.
* Being prepared to undertake daily tape backups when required.
* Decommissioning, collecting old IT equipment for disposal or reuse.
* Knowledge of configuring and deploying laptops, mobile phones and iPads.
* The ability to carry out installations, moves, adds and changes (IMAC) duties. Moving and lifting equipment is part of this role.

For more information please call Emily Day on 01782 349154. We're looking to hire ASAP, so please apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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Please apply with your CV to: Emily Day