Despatch Desk

  • Location
    Wigton, Cumbria
  • Job type
    Temporary contract
  • Industry
    Office and Secretarial
  • External Reference
    JN-122021-226193
  • Category
    Office and Secretarial - Administrator


Monday to Friday 8am until 4.30pm with 30 min unpaid lunch changing to 6am to 2.30pm during peak business times.


Starting Jan/Feb for approx. 6 months, £8.91 per hour




  • To assist the Transport co-ordinator to ensure the efficient running of the despatch desk

  • To accurately produce site paperwork, consignment notes and picklists

  • To accurately ensure the weighbridge (Site Dependant) is operated in accordance with

  • company procedures and policies, ensuring vehicles are weighed in and off site

  • Ensuring goods are received and despatched accurately according to company procedures and protocols

  • Ensuring the health and safety site rules are clearly explained to haulage contractors

  • Checking of legal compliance with required legislation (ADR documentation)

  • Ensuring that all outstanding bookings are executed on a daily basis by regularly

  • communicating with haulage companies, where booked loads have not been collected.

  • Raising any issues with the Transport co-ordinator & Site Management

  • Communicating on the telephone in a polite and courteous manner

  • Accurately confirming pick lists

  • Answering the Telephone and passing on clear detailed messages

  • To adhere to company procedures in relation to all aspects of the IT systems, Business admin

  • processes, Procedures and policies

  • Working under the guidance of the Business Support Services team in relation to policies,

  • Procedures and policies

  • To carry out any reasonable request in ensuring the efficient execution of the role



Knowledge, skills and experience required



  • A can-do attitude is essential in this role, to ensure our customers receive a high level of

  • service

  • An excellent telephone manner is essential, having the ability to communicate clearly at all

  • levels and keep a calm presence within the office and on the telephone when under pressure

  • Accurate computer skills required to ensure the correct information is recorded for all aspects of the role

  • Ability to work within a small team in the office environment

  • Good general understanding of PC applications including Microsoft Word and Excel

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Linzi Percival