Despatch Supervisors

  • Location
    Nottingham, Nottinghamshire
  • Salary
    £ 18000 - £ 20000 / Year
  • Category
    Transport & Logistics - Warehousing, Distribution, Logistics
  • Job type
  • Industry
    Transport and Logistics
  • External Reference

Our client is looking for two Despatch Supervisors to join their team in Nottingham!

Main Duties & Responsibilities:

Service Operations

* Responsible for all Warehouse functions across the business

* Ensuring stock is controlled and all orders are picked and shipped correctly.

* Responsible for maintaining stock accuracy via regular stock takes

* Responsible for the Picking and packing stock function for orders to SLA's

* Provide late or early shift cover

* Taking ownership of general cleanliness of the warehouse areas.

* Effective use of Company IT tools; Morse, Contracts Database, SharePoint, test equipment

* Answering the telephone in a clear, polite and professional manner

* ISO Quality measurements are met and a "service excellence" ethos is promoted

* Adhere to "best practices" across the Operations Team.

Supervisory Duties

* Providing training of new staff

* Day to day supervision of Despatch staff ensuring high standards are maintained at all times.

* Providing support to all team members and wider

* Holding regular meetings if/when necessary to increase performance or communications

* Assist in creating a winning team culture within the Enterprise services team.

* Be an ambassador for Agilitas at all times, by setting an example to others

* Give constructive feedback to your colleagues and manager Contractual Awareness

* Clear understanding of contractual obligations for each customer.

* Commercial triggers are recognised and adhered to

Relationship Management

* Dealing directly with customers and logistics providers as required

Essential Skills:

* Able to work across multiple sites as required.

* Keen interest in working with computer hardware

* Good knowledge of MS Office packages

* Excellent telephone manner and interpersonal skills

* Excellent oral & written communications skills

* Able to work as part of a team or on their own

* Good org/planning skills

* Ability to prioritise & organise own work

* Ability to apply initiative to non-standard problems

* Good numerical skills

* Self-motivated, positive and proactive attitude

* Ability to provide support & guidance to internal staff

* Accuracy and attention to detail

Desirable Skills

* Experience and Detailed understanding of I.T. industry

* An understanding of Quality Management Systems - eg ISO 9000

* Previous experience working in a warehouse environment

* Previous supervisory experience

* Forklift truck license

Hours: 37.5 hours a week Monday to Friday, rotating shift pattern of 6 am to 2.30 pm and 10 am to 6.30 pm

Salary: up to £20,000

If you feel you are suitable for this role, apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Olivia Harridence