Disagreement Resolution and Tribunal Manager

  • Location
    Wimbledon, Greater London
  • Salary
  • Category
    Legal - Public Sector Legal
  • Job type
  • Industry
  • External Reference

Adecco are currently recruiting for a DISAGREEMENT RESOLUTION AND TRIBUNAL MANAGER for a Local Authority in WANDSWORTH.





£20.78 PER HOUR

Job Purpose:

To work with parents and carers to try and resolve disagreements with the Local Authority; participate in formal mediation where parents intend to appeal to the SEND Tribunal; lead on SEND tribunal appeal‎ responses where appeals proceed and act as LA representative at hearings, where relevant.

Specific Duties and Responsibilities

The postholder is responsible for:

  • the effective implementation of disagreement resolution procedures

  • the effective implementation of arrangements for independent mediation

  • preparation of the LA's response to appeals to the SEN & Disability

  • representing the LA at the SEN and Disability Tribunal

  • attendance at complex annual review meetings related to the above

  • management of other complex cases as required

Main Duties:

  1. To provide advice and training for SNAS staff on their roles and responsibilities in relation to disagreement resolution and tribunals.

  1. To attend annual reviews (and some TAC meetings where required) where complex legal or funding issues may arise and, in particular, in cases where Tribunal hearings are pending or have already been held. This will include relevant preparatory and follow up work such as liaison with / providing advice to parents, schools, other professionals and case managers.

  1. To provide written feedback from complex annual reviews to Case Managers, and the Head of SNAS and SEN Panel or Complex Needs Panel as necessary.

  1. To amend Education, Health and Care Plans (EHCPs) arising from complex annual reviews attended/disagreement resolution work as necessary.

  1. To implement disagreement resolution procedures within SNAS to ensure that attempts are made to resolve as many disagreements with parents as possible with a view to reducing the number of appeals to the SEN and Disability Tribunal.

  1. To support case managers to ensure that they manage the early stages of disagreement resolution, where appropriate, to maintain consistency of contact with the service for parents and minimise the need for transfer of cases between officers.

  1. To provide support to case managers where disagreement resolution is likely to take place over a long period of time.

  1. To deal with particularly complex and intractable cases, as requested by the Head of SNAS, that may require significant levels of input and oversight which it may not be feasible for case managers to manage alongside other work.

  1. To work with case managers to identify complex cases where parental preference for/transition to secondary school may be contentious; where proactive intervention may reduce the likelihood of appeals to the tribunal and to take relevant follow up action.

  1. To monitor the amount and impact of all disagreement resolution activity within the section through close liaison with case managers and other staff within the section.

  1. To arrange and chair meetings with parents, schools, Educational Psychologists, the Wandsworth Information, Advice and Support Service and other professionals as necessary in order to attempt to resolve disagreements that may lead to Tribunal appeals.

  1. To refer cases to Independent Mediation where internal disagreement resolution has not led to a resolution, leading in mediation discussions and making recommendations regarding provision as appropriate in each case. This includes cases where parents / carers have appealed to the Tribunal but wish to access mediation prior to the tribunal

  1. To attend the EHC Assessment Moderation Panel as required when cases where parents are likely to or have appealed against a refusal to assess decision are being discussed.

  1. To prepare requests to the Children's Services Management Team for agreement where a part-funding arrangements or the conceding of a tribunal is being recommended.

  1. To represent the LA at particular Tribunal hearings as determined by the Head of SNAS and to prepare for such hearings including liaison with the Head of SNAS, schools, other professionals and witnesses, researching and presenting legal issues and liaising with the Borough Solicitor and Counsel as appropriate.

  1. To ensure that the service's overview of all SENDIST appeals is up to date and accurate so that all deadlines are met, particularly the LA's reply and responses to directions.

  1. To monitor the factors which have the most significant influence on Tribunal outcomes in order to inform learning within the section and with colleagues in schools and other agencies.

  1. To undertake training on disagreement resolution and tribunals for Independent Parental Supporters, Educational Psychologists in Training, NHS therapy staff and other professionals as required.

  1. To represent the LA at Governors' Discipline Committee meetings where a pupil with an Education, Health & Care Plan has been permanently excluded and to attend any subsequent independent appeal hearings.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Sadie Nunn