Dispatch Coordinator - Home Based

  • Location
    Leeds, West Yorkshire
  • Job type
    Contractor
  • Industry
    Office and Secretarial
  • External Reference
    JN-122020-158493

Planning + Dispatch Coordinator



Remote Working, however must be based near Leeds due to future training


£11.47 per hour


Temp (3 months initially, possibility for extension)



Working Hours


Mon-Fri between 7am-10pm


Sat & Sun 7.30am-10pm



Duties



� Planning and forecasting activities in a high quality and consistent manor


� Working with local area teams, both field and office based to ensure the planning applications are used efficiently


� Using the in-house CRM system for planning and dispatch tasks, ensuring that engineers have a full diary and busy work load


� Following guidelines to investigate, resolve and process a high volume of customer enquiries


� Appointment planning - Scheduling engineers for appointments in relation to heating + boilers


� Providing updates and ETAs' for customers


� Delivering updates to drivers and keeping them informed of any route changes


� Handling in-day queries, ensuring Engineers have enough work and that journeys are planned effectively


� Liaising with other teams when necessary











Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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Please apply with your CV to: Paige Anne Woods