Dispatch Supervisor

  • Location
    London, Greater London
  • Salary
    £ 21000 - £ 24000 / Year
  • Category
    Industrial & Manufacturing and Production - Manufacturing
  • Job type
  • Industry
    Transport and Logistics
  • External Reference


Do you want to work for a multi award winning food production company who make some of the tastiest treats on the market?

Do you have experience of managing and co-ordinating dispatch operations?

Do you want to work for a family run company who look after their employees?

If so, this could be the job for you….


Salary: £21,000 - £24,000 (dependant on experience)

Days: Monday to Friday

Location: Harlesden

Benefits: Excellent competitive benefits package

Job Purpose:

To manage, co-ordinate and support the Dispatch operation to ensure the efficient and effective processes (Internet/Trade & Sauce) and Packing Operations to meet or exceed the customers expectations.

Relationships and Authority:

· Reports to the Warehouse and Operations Manager.

· Supports the management of Health, Safety & Environmental compliance.

· Working relationships: Supply Chain Team & Warehousing.

Main Duties & Responsibilities:


· Manage Health, Safety & Environmental standards.

· Ensure a safe workplace environment without risk to health.

· Ensure that all Health/Safety & Environmental policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.


· Support Health & Safety investigations to find root cause and mitigate Business risk.

· Manage the Operations and Dispatch areas of the Business in a positive and engage the teams.

· Manage professional communication across all functions in the Business

· Role must support and Manage compliance to customer requirements and specifications

· Ensure we have achieving and exceeding customer expectations as one of our key values

· Monitor performance at short intervals to achieve set Performance KPI's

· Perform daily shift briefings on performance and key focus areas

· Manage the Induction and training of new staff

· Produce daily reports on Operations Performance to standard

· Manage daily work schedule and feedback if at risk

· Monitor accuracy of orders and quality of output

· Motivate and Coach team

· Maintain adequate consumable stock levels and Order as required

· Complete weekly and monthly stock checks and Support variance investigations.

· Any other reasonable duties which may be required by management from time to time.

Person Specification:

Entry Qualifications, Experience and skills:

· Excellent organisational, planning, problem solving and decision-making skills

· A professional approach which generates credibility and confidence in others.

· Assertive nature and proven ability in managing others where no reporting line is present

· Ability to delegate, monitor and ensure lack of follow through is escalated

· Ability to work in a team environment and lead that team

· Self-motivated

· Ability to set goals and monitor

· Good Leadership and motivational skills

· Attention to detail

· Good computer literacy skills

· Awareness and ideally use of various improvement/problem solving tools

· The ability to overcome obstacles to solve problems to achieve results.

Competencies for Success:

· Organising

· Informing

· Engaging

· Judgement and decision making

· Time management

· Approachability

· Customer focus

· Flexible

· Adaptable style

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Robert Kot