E-Commerce Assistant

  • Location
    Perth, Perth And Kinross
  • Salary
    £ 16000 - £ 19000 / Year
  • Job type
  • Industry
    Sales and Retail
  • External Reference

Adecco Dundee are delighted to be supporting a thriving ecommerce business in Perth as we look to source and supply a number of roles to their expanding and highly successful team.

2020 was a challenge to many industries but not for my client! Being an ecommerce enterprise, they have experienced sizeable growth which has translated to nearly tripling their annual turnover, resulting in the need to expand their existing team…in fact, they are looking to double their current operation and head count!

As a result, they are currently looking for a driven and focused eCommerce Assistant to join them on a permanent basis who will contribute to their business and support the Customer journey.

Your roles and responsibilities as an eCommerce Assistant include…

  • Cover all customer interaction across social media comments and messages

  • Respond to all customer emails dealing with returns requests, product enquiries, complaints and any other customer communication

  • Process all customer returns

  • Communicate with the Operations Team on customer issues, order updates and stock management

  • Catalogue all sample stock and create all product listings on our web platform

What you can bring to the business…

  • Excellent Customer Service skills and experience.

  • Fantastic level of written and verbal communication

  • Excellent organisational skills

  • Great attention to detail

  • Previous experience in a customer service / Ecommerce background is desirable

How we will reward your hard work…

  • A competitive salary of up to £19,000 per annum

  • Company pension

  • 28 days holiday per year

  • Staff discounts

  • On site parking

This is an excellent role with a great employer who have growth plans for the future. They have thrived throughout the toughest of times and now are in a position to continue with that growth by expanding their team.

The working environment is fun, energetic and dynamic. The existing team are close knit group and want to welcome an eCommerce Assistant into the fold to help them continue with their success. Your work will be within a rapidly changing sector - so flexibility, adaptability and your capacity to think on-the-spot is key!

If this sounds like you, we want to hear from you. Please apply today for a fast response.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Please apply with your CV to: James Lees